Ruffino's Spaghetti House, Arlington, Virginia Restaurant Details

Food:

The best chicken parma around good prices for lunch and i will be going back for dinner soon.....

Food:

The service and the food is fantastic.

Food:

This is a review of my experience at Ruffino's Spaghetti House on Valentine's Day 2016.

Although I had my reservations about eating at Ruffino's given the mixed reviews online, I decided to give it a shot and went there for dinner with my girlfriend last night. Overall, although the quality of the food and ingredients should warrant 3 - 3.5 stars, the service at Ruffino's Spaghetti House drops my rating of this restaurant to 2 stars and I am very unlikely to return because of it.

Throughout the entire night, my girlfriend and I were never asked how our food was or whether or not we needed anything. It was 10-15 minutes after being seated before a server even took our drink orders and another 20 minutes before our appetizer, a rustic bruschetta, found its way to our table. The theme of the night (being good food and poor service) continued with another 20-30 minute wait before our entrees arrived (chicken parmigiana for me and chicken picatta for my girlfriend) and the food was literally dropped off at our table with the server immediately walking away without a word. I actually had to get up and walk across the restaurant to ask for parmesan cheese for our pasta. Nobody ever came back to check up on how or food came out and it took the servers 10 minutes to notice we had finished eating (which is made worse by the fact that restaurant is a single room and that all tables are clearly visible from almost everywhere). Finally, as we were walking out, I made eye contact with the owner of the restaurant and wasn't even thanked for coming or for my business.

As a hobbyist chef myself, while the food at Ruffino's was decent, it wasn't anything that I couldn't have made at home on my own. What I am really searching for when I go out to eat is good service and the feeling that my business as a customer is valued and I simply did not get that feeling at Ruffino's.

Food:

I believe this place hires illegal immigrants. The individual who came to my door with delivery stank. This is NOT OK and I intend to get my money back.

Food:

The food here was excellent and I enjoyed the family atmosphere. We visited before the renovation and it is much better now. The food was delicious and the wait staff were very nice and attentive, will definitely be returning!