Saltgrass Steak House, San Antonio, Texas, Steak House Restaurant Details

Food:

Lov

Food:

The service was horrible. I had to wait almost 30 mins for a Seafood Fondeux, so I can only think that it was prepared when I ordered it and that it was not prepared in bulk, especially since it's similar to a soup. Really? Seafood Fondeux is only an appetizer, and it's not a main course meal. I also ordered a glass of Merlot Wine, and it was so watery that I had to inquire about the brand. I would not recommend this particular Saltgrass restaurant in San Antonio to anyone. Oh, and by the way, the Bartender was not very accomodating nor friendly, and I am not sure if his attitude was because of who we were, but surprisingly he had the nerve to give us the receipt annotating the recommended tip. How shameful!!!

Food:

I came with my girlfriend's family and I ordered the new York steak and... Didn't like it. At all. And I'm not a picky eater, closer to garbage disposal. I've never sent food back before but after the encouragement of party I did... And I'm REALLY REALLY GLAD!! I literally went from the worst steak I've had in my life to the second best! But better than that, was their customer service. The waiter told his manager, and then the manager came over apologized, took my old steak AND my order and brought it out to me in relatively no time at all. And that's why I gave it 4 stars. I'd even go back again; just because I have the confidence there that if Im not 100% satisfied, they'll make it right. Oh! I changed my order from the New York to the 6oz bacon wrapped filet with Blue cheese. I highly recommend it.

Food:

DON'T EAT HERE UNLESS YOU LIKE DINING WITH COCKROACHES!!!!!!
As a Landry' s Club member, I was very disappointed and unsatisfied. HORRIFIC experience. It was the first and the last time we will visit this location. Everything was fine until a cockroach landed on my food (I was eating a garden salad before the entree). It was under my cloth napkin so I'm guessing these
people wrap the knives and forks with a cockroach--OR--it might've come from one of the air vents--which I was sitting directly under. I shrieked and freaked out (rightfully so) and my boyfriend helped get it off our table and it landed on the ground by a table next to another couple dining in. He killed it and we told our waitress and all she said was "oh, I'm sorry" - mind you we had to be the ones to ask to move to another dinner table. No manager came to apologize and we didn't get comped (not that it really mattered, but it would've at least alleviated our doubts about this disgusting, horrific dining experience). Our waitress kinda laughed and didn't think it was a big deal. Taylor was our incompetent waitress. She could've notified the manager. At least there were a few witnesses who were dining in and agreed it was a nasty experience. Yuck! BOTTOM LINE: DON'T EAT HERE UNLESS YOU LIKE DINING WITH COCKROACHES!!!!!!

Food:

My girlfriend and I went to salt grass at Huebner oaks location with full knowledge that they cater to people with gluten free problems since my girlfriend has celiacs. Well we went there, got our gluten free menu, ordered an apetizer, which contained shrimp with chicken and grilled onions. We got our plate, took a few bites and noticed that the grilled onions were actually battered in flour, and already cross contaminated everything. This is rediculius! How could they do that, putting other people's health in danger. Imagine if it was a someone else, and instead of gluten allergy it would have been peanuts. They would had had some serious reaction, coming out from a "peanut free menu". Defenitely would not recommend it ever. Extremely disappointed.