Starbucks, Durham, North Carolina, Coffee Restaurant Details

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Staff is super friendly.

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I patronize this and many other Starbucks locations and have NEVER observed any "racial bias". So, you just happened to be standing in front of store with protest signs? And, if you were so peaceful and non confrontational, why did you just not leave the first time you were asked. I'm all for civil rights, but am sick of EVERYTHING being "racism". Everyone who pays attention knows that Starbucks is one of the most benevolent, charitable and equitable companies on the planet. If you were not given a "green stopper" or told "thank you" let's stop with the racist accusations and maybe chalk it up to human behavior or misbehavior and talk to management about lackluster service... just stop seeing racism everywhere. If that's what you're always seeking, certainly that's what you will see.

Food:

It doesn't matter who has been behind the counter, staff is always friendly & courteous.

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Regarding the racist thing - I am white and received great service by black employees. And, I wouldn't have thought a thing about it except for the previous reviews. I know because I'm white I don't. "get it", but c'mon, it's a coffee joint. Go in, have a good cup of coffee (any way you like it) and enjoy the consistently knowledgeable, personable service...and free wifi. Stop looking for issues. We've got enough of them already.

Food:

On Monday, April 5 several of my Latino friends were chased off the sidewalk in front of this Starbucks by an aggressive employee who stated that Starbucks' corporate policy did not allow gatherings in front of the store. I pointed out that there was no gathering, we were just waiting for our friends who had gone into the Harris Teeter next door, and we would be leaving in a few minutes.

The employee then stated that Starbucks corporate policy prohibits protests at its stores, and that some of my friends had signs. I pointed out that the signs were not protest signs. We were just walking through the area letting people know about the Dream Act.

At this point the Starbucks employee removed the chairs nearest my Latino friends who had already left the front of the Starbucks and were now waiting in front of the Harris Teeter entrance.

I called Starbucks customer relations line, but have not received an explanation of the employee's aggressive behavior.