Steak 'n Shake, Cleveland, Ohio, American Restaurant Details

Food:

Horrible they wouldn't even seat my family walked passed us like we wasnt there, they all should be canned lazy !!

Food:

My sister and I watched through the drive through window, a girl working there in a red sweater lick the caramel off another employees finger while making our shakes. Unsanitary, and disgusting. If this is how all of your employees handle the food that people are paying for, none of you should have jobs.

Food:

walked in an waited like 20 mins an no one even came to counter to ask if we needed anything poor service there. then We turn to leave i think the manger came outside an asked did anyone help you im like NO thats why we leaving

Food:

When I walked through the door the waitress grabbed menus and waked over to the table. She didn't speak to us or even say "this way" then walked away. About 10 minutes later she came back and asked us if we were ready to order, we said no, then she said "can I get you started with drinks" we ordered 2 waters and 2 milkshakes. We never got our waters. When I got my milkshake it was falling off the side of the cup also the quickest milkshake I ever got. Like in 1 minute after I ordered it and my friends took about a good 7 minutes and the presentation was nice. We got ignored for about another 15 minutes and then she asked us "if we ordered yet" so we order but we never got napkins, or our waters yet and we still don't know her name. I've never been to this Steak and Shake but I won't be back ever!

Food:

The srircha burger is mad hot. I loved it tho. Buy our server didn't do much. Smh they wouldn't even clean off their tables