Streets Of New York, Mesa, Arizona Restaurant Details

Food:

pizza is not very good. slow service

Food:

Service sucks ice tea was excellent!! Pizza wasn't worth a s%&#. Your better off getting red baron pizza from circle k!

Food:

1st time buying Pizza here. Large Pep was dry and hardly any cheese w/ many "bald" spots. We threw it out and went to Barros.

Food:

this is NOT from the STREETS OF NY!! Try the Calzone. Disgusting, watery, flavorless, mediocre. Not worth the price. The blond hair "meathead" waiter is a retard. and they carry NO SWEET TEA. Wth.

Food:

I have been a customer of Streets of New York at other locations throughout the valley for 15 years with no issues, they are one of my favorite spots for pizza, wings and I love their salads! I placed an online order with this location through GrubHUb for lunch today. I ordered and received confirmation of an order of AntiPasta salad and a greek salad. With dressing specified on the order and on the confirmation. When I received the order there were no dressings. At this point I called and spoke to the delivery driver to see if they were left in the car by mistake, she apologized for not having them and said she would alert the manager upon her return and have him contact me. After this point we looked at the salads and realized that instead of an AntiPasta salad we had received a cob salad of some sort with breaded chicken and hard boiled eggs. Upon further review the salad was not only wrong, it was rotten, with a section of lettuce so spoiled it was literally the constancy of sewage. At this point I decided to wait to hear from the manager to voice all of my complaints with the order at once. After an hour of no response from the store directly I contacted Grubhub who investigated and spoke with Streets of New York on my behalf. They got back to my promptly and advised that the store was offering a credit or a refund but needed the rotten salad returned in order to process the refund. I agreed, pulled the salad out of the trash and waited for them to come retrieve it. After several hours I was off work and still had not heard from Streets of New York about picking up the salad. I took the salad directly back to the location since it was made clear this was necessary to process my refund. The manager on duty knew nothing about the mishap, and advised me that the GENERAL MANAGER of the store Shi was on duty at the time and must have made the request to have the salad returned and decided not to reply to my original complaint of no dressing as filed with the delivery driver. I was irritated with the lack of response without contacting a third party and the insinuations of returning an item that was less than expected to begin with, to find out that this level of "customer service" came from the GENERAL MANAGER infuriated me. If this is the level of importance placed on customer satisfaction he will receive no further business from me or any one else at my location if I can help it. And the salad on display while waiting for Streets of New York to come pick it up was definitely a conversation starter to say the least.