Subway, Buffalo, New York Restaurant Details

Food:

Love their salads. Bunch of kids working there but at least you can see how your food is being prepared.

Food:

Despite having had horrible service in the past from this subway, I am not a person to hold a grudge. Several times when visiting this location over the course of a year, I've seen an off duty employee walk behind the counter while not wearing gloves/hat to make her own food. I've watched a line of several people go completely ignored for over 10 minutes. Once when I was there, I was told "We're out of turkey...ham...roast beef...and chicken. We're also our of all bread except plain." Weird that they would run out of food in the middle of the day... Now having worked in a place like subway before, I know how it is, and I let a lot slide as a customer, because I don't want to be "that guy" who complains. I always try to handle the problem discreetly. But today, my wife went to this subway to order two subs at 9:00pm, and hour before closing. She could hear people in the back coughing. My wife called over and over again for service, and no one came out. She waited for over 15 minutes before leaving. Upon hearing this, I called this Subway's phone, which rang and rang until it cut off. I called back and got a hold of someone named "Shannon". I told Shannon what had happened and that I would be in later in the week to file a complaint.

I advise you to choose another Subway location.