Taco Star, Colorado Springs, Colorado Restaurant Details

Food:

I kept driving past this place on the way home and finally decided to stop in and try it. I'm glad I did! They gave us plenty of food for the price. I can't believe how much steak they added to the carne asada quesadilla. Everything tasted excellent and the food was fresh. Awesome place!

Food:

You know it's good when actual Mexicans eat here. Get the Carne Asada burrito.

Food:

This food is absolutely amazing and the best Mexican food in town on the lower price end.

These other reviews downing on them are complaining about customer service issues, or even some racist comments which I'll report,

But regardless, I havnt had a bad customer service experience, and even if I did, dosnt change how fking amazing this food taste xD

Food:

Messed up my order last time but I didn't notice until I got home. I tried calling a few times and nobody answered the phone so I let it slide. I gave it anther try tonight. I ordered a Chimi with NO salsa, NO guac, NO pico, NO onions of any kind. I checked my order before I left and it was full of onions. Turns out, some of their meats "come with onions". I then explained the situation to the Manager. She informed me they didn't "add any onions", even though the menu never mentioned onions and I was very clear when ordering. She said this was not their error and refused to offer a new Chimi or a replacement item of any kind. What happened to customer service? NEVER AGAIN

Food:

To whom it may concern: 03/19/2015

On Thursday March 19th at 4:04PM, we went through your drive thru and ordered a #17, a bean and cheese burrito, a sausage, egg and cheese burrito, along with three large drinks. The order came to around $27.00. My husband handed the lady at the window who was a young Mexican girl our debit card, she handed the card back and stated that the card did not pass. We both looked at each other rather strangely and so he handed her another debit card from one of our other banks accounts which has in excess of over $20,000 dollars in it. She then handed that card back and stated that it did not pass either.

First off its totally clear that the uneducated, unintelligent girl is a complete moron. When a transaction on a credit card doesn't go through it is called DECLINED, (not it didn't pass). Secondly, we own our own business and have a great deal of money, there is no way our cards would be declined. Thirdly, if she would have read the receipt that came from the credit card machine after trying to run the debit card it stated (transaction not complete). If a card would not have gone through because of no money in the bank it would have stated (unauthorized or declined).
I'm writing this letter in hopes to bring to your attention the complete incompetence of the girl you had working at the window that night. We tried clearly to explain this to her but for whatever reason the girl was so inept that she couldn't understand that it was your credit card machine not working OR better yet maybe it was her being a complete moron that didn't know how to operate a credit card machine. I later tried to call the store and ask for a name to contact about this moron girl who clearly had no clue what she was doing and a gentleman answered the phone. When I asked who I could speak with in regards to a complaint he hung up on me. I will be making a complaint with the El Paso County health department as well as the better business bureau since your business and its rude employees don't know how to handle customer complaints properly.