Thai Basil, Denver, Colorado, Thai Restaurant Details

Food:

Amazing, fast delivery and it shows up hot! Great place for in house dining or take out. I highly recommend it.

Food:

LOVE the food, however the service is terrible. For that reason I'll be going to the Highlands location and I hope to get better treatment there. I've been going to the Alameda location for a few years but lately, there has been a real problem with the staff that is so obviously grumpy and /or acts like you're not there at all even though the place might be almost empty.

Food:

We live nearby and eat there frequently. The vegetables are fresh, the portions large, and we are rarely disappointed. We have taken many friends and clients there as well, and they have been universally impressed. Lots of details make it special, from the plates to the decor. Something for everyone, from people who want mild, Americanized Asian dishes to hardcore, spicy Thai fans, including a generous selection of vegetarian options.

Food:

Do not give these people your business!!!

When the manager and owner messed up an order and I called to inform them of this, he yelled at me and told me "I don't care!" And I asked, so you don't care about customer service? To which he replied again, "No, I don't care." He refused to correct the order, he blamed us for ordering incorrectly, and refused to give me the number for the other owner.

I have been coming to this location for years and have promoted that they have some of the best asian food in town, however recently, since they were taken over by new management, the service has been sub par and there have been numerous mistakes with my orders. According to the owner, these mistakes are "Your Fault."

DO NOT GIVE THIS MAN YOUR BUSINESS!!!

Spicy Basil or Karmas on Broadway have better prices, better food, and actually care about the customer.

Food:

Thai Basil is within walking distance of my house so I like that.

Hadn't been there for a long time and I think this visit will be my last.

The food was so so..bland tasting and the rice was gummy... and the portions toooooo large. The service is beyond fast. You hardly have time to visit with your table mates. It is almost 'fast food'