The Cheesecake Factory, Chandler, Arizona, Desserts Restaurant Details

Food:

Depending on your server, either you get too little of bread or enough bread, which is quite tasty. The lemonades are a rip off because of how much ice is put into the cup, not enough lemonade. The food is different. I ordered a chicken stuffed tortilla, which was basically an enchilada and there was a side of black beans and some tamale cake thing. It was okay. Chicken was dry, sause was good though especially with the beans. The beans were fine. The tamale cake thing was alright. Although I am not a huge fan of cheesecake, the Oreo cheesecake was divine, the Snickers one..not really for me. Expensive but cute for a date if you know what to order.
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Recently went back, it was awful. My waiter was quite rude. The rice was not fully cooked, the beans were cold. The tacos were flavorless. My date ordered a massive burrito, which was all around disgusting. It was cold, soggy. It was a very disappointing experience there and I definitely know I will not be going back.

Food:

Expensive and crowded 90% of the time but good place for family gatherings.

Food:

Called in an order for a cheesecake for a birthday party and was told I could stop by the "curbside to go" and they would bring the cake out for me. I told them I would be there at 530 and they said they would have the cake ready for me at that time. I called right before I arrived and I was told they will send somebody out immediately. 5 minutes later a customer arrives and within a minute, the attendant comes out and serves them. I immediately talk to that attendant and he says they will be right with me. Ten minutes pass and I give them a call again and they said they didn't know I was out there waiting. Fifteen minutes now and another customer pulls up behind me and is served. The waitress had no idea I was there again.

When I asked for the manager the manager came out and said there was nothing he would do to compensate me for my time. He said that it is my fault for not letting them know I was outside despite the fact that I called twice and talked to two attendants about having waited for someone to help.

I understand that mistakes happen in the service industry but to come out after 15 minutes of waiting and two different customers being served before me and have the manager tell me that I was at fault was not worth an overpriced 60 dollar cheesecake. On top of that, the cheesecake was still frozen an hour and half after I picked it up even though they told me they had left it to thaw two hours before I got there! I will never come here again and I don't recommend anybody else to go here either. Go somewhere local. At least your business will be appreciated.

Food:

Cheesecake always great, service was good menu food items above average . Food was average tasting depending on what you order.

Food:

The food is really good, and the menu offers a lot of variety to choose from. The decor and lighting give the restaurant a great ambiance, making it an excellent place to take a date. I always seem to get great service when I visit, but they do tend to be a bit pricey. The only big drawback to going here is that they don't take reservations, so if you plan on dining on a Friday or Saturday night, be prepared to wait for an hour or more.