Tropical Smoothie Cafe, Jacksonville, Florida Restaurant Details

Food:

I use this place every now and then but the drive through wait is WAY too long. I'm in line now and have been here for 27 minutes. Good food, terrible drive thru. The line always blocks traffic flow in the parking lot, their rinky dink speaker on the wall barely works and it just takes FOREVER!

Food:

Try their wasabi roast beef ceasar sandwich, its great with a beach bum smoothie.

Food:

I work in this area and this is one of my top goto lunch places during the week, and has been so for the past few months now. It is apparent from past reviews that this location suffered from poor management.

From what I can see, none of these issues no longer exist here.

Somedays during the week this location can be quite busy (lots of offices around here), but they seem to adapt and manage the busyness quite well.

The place is clean, and employees are very friendly and personable (they make an effort to remember regular's names). The food and smoothies also taste fantastic (can't say that about all tropical smoothies in town).

Food:

Hello Everyone. This location is under new ownership as of September of 2013. I want to personally apologize for any of the bad service or complaints you might have had from the previous management. We have brought in our amazing team to turn this Tropical Smoothie Café into one of the best around. We have gotten tremendous feedback from our customers. We thank you for your business and support and look forward to serving you for many years to come.

Food:

My Supervisor, Co-worker and I went get smoothies tonight after leaving the gym. We arrived at Tropical Smoothie at 8:51pm and the front door was locked but the drive thru open sign was on. We all got in the drive thru line, we were in three separate vehicles. So the cashier looked out the door at about 8:59 and decided to turn the drive thru sign off. When my Supervisor finally made it to the window to order...she was told they were CLOSED and they REFUSED TO SERVE US. We were in line prior to 9:00. I pulled up and asked the cashier why can't we be served and she because its 9:00 and we close at 9:00. I told her we were in line prior to 9:00 and of course she said weren't. I asked for the Store Managers card. She had a poor nasty attitude. This was POOR CUSTOMER SERVICE AND I WILL NOT RETURN TO THIS LOCATION. We always go to this location for smoothies and sandwiches. Money and customers they lost tonight and I will let my other Zumba folks know not to go to this location and usually there about 75 ppl or more in class.