Venture Catering, Indianapolis, Indiana Restaurant Details

Food:

I will preface this review by saying that we have not used Venture Catering. However, while walking past their storefront , we noticed sometime moving around. Looking closer, we found it was a mouse running around inside the building near the window. Though I can't speak for their service or quality of food, having a mouse directly visible inside their store is enough for me to never use them.

Food:

I cannot express how disappointed I was in the service that we received at our daughter’s wedding on Saturday. We will start off with the table skirting. We paid for three tables at $25.00 each for a total of $75.00. Only two tables were used and you did not bring table cloths, we provided them to you.

Next, three days before the event we were asked if we would like rolls and butter. We had bread and butter plates ordered. This was an additional charge of $1.00 per person. We received a basket of Costco Kings Hawaiian Rolls and a vat of butter on the buffet. However, the flatware was on the table, so there was no way to cut the roll and butter it. Let me say I do not mind paying for good food I just will not pay good money for bad food.

I mentioned to the owner, or so he told me, that the tables were set incorrectly. He asked me to show him what was wrong and I did. To later find when the guests arrived that nothing was changed. Whoever taught you to set a place setting with the knife all the way to the right outside of the spoon hopefully is no longer working for you.

Appetizers started to be passed and all was fine but they seemed to run out very early. After the first 20 minutes and you only had between 15 and 18 appetizers in a platter this did not add up. 15 minutes after nothing came out I ask if there were any more appetizers. And then four more trays came out. Then we sat down to dinner and there were trays of appetizers setting on the tables. The appetizers on the head table, parents table and bridal party table were ICE COLD. Why they were there in the first place still amazes me since we paid for servers to pass the appetizers, another waste of money.

The schedule was set dinner was to be served at 6 pm at about 6:05 we sent up the bride and groom to bad there was not one thing in the chafing dishes! I had to ask where the food was at 6:10. I was told that they were working on it. At 6:15 we finally had food out on the buffet. This is unacceptable to say the least. Let me say I was disappointed in instant mashed potatoes and canned corn. The chicken was overdone and tough. The beef did have a good flavor but it could have been sliced thinner to make it more tender, my preference.

As your staff started to clear the plates they removed all the flatware, including the dessert fork and spoon. This was while people were still eating. Dessert was not even out yet and they were clearing the tables. I again mentioned this to the so called owner. Five minutes later I still had to stop the wait staff from doing exactly what I ask not to happen because they continued to remove the flat wear as guests were trying to eat dessert.

Dessert was served. I must say cheesecake bites are not Sara Lee Cheese Cake wedges cut in half. After the dessert was out for less than an hour it was all taken away. This service I paid for by the piece. Again I complained and was answered with poor attitude from the older gentleman on site. At this point I had all I could take and told him to put the desserts back out or he could leave. He only had the square apple pie which was wrapped to go home with someone. All the other desserts were thrown in the trash, as witnessed by one of my guests.

After months of planning and thousands of dollars this special day was very disappointing. We need to have our items returned to us. We will be contacting the authorities if we do not receive our property back.

I am not sure how you stay in business running events like this but I can assure you that you will never get any business from me ever again. I called and left two messages and no one has returned my call, thank you for the outstanding customer service, NOT!

Food:

Fantastic food and awesome customer service. The office manager, Jen Davis and Marketing Director, Stephany Finney were very helpful and made sure our experience was perfect. Thank you Venture!

Food:

Venture Catering catered to our friend's birthday party. It was an amazing experience.

Food: perfect amount for a group of 10 people. Variety of dishes for everyone to enjoy, different tastes, different dietary needs. Great choices by the chef Michael. The best dish was by far the roast pork. Everyone enjoyed this dish.

Service: Not perfect. Not complaining though! However, they brought plates and silverware so I thought that was so great of them.

Price: Very reasonable. A group of 10 was a bill of around $200 with everything extra we ordered.

Very good service to use! Would I use them again? Of course.

Food:

I've worked with Venture on a couple of projects recently. The staff is friendly and competent. Mike, the owner, is a stand-up guys who has gone out of his way to accommodate us. Their prices are very reasonable too.