Wendy's, Las Vegas, Nevada Restaurant Details

Food:

Employees very friendly and accommodating.

Food:

Horrible drive thru was laughed at, and was talked to in an inappropriate, manner. I was seen by the drive thru lady when we got out the car walking towards to the dining room, and was not told they were closed. Like how hard could it be, they did not have anyone on the drive thru line. Another thing, the lady was laughing during I was trying to ask for my food, I asked what was so funny, but she kept quite. By this bad service we drove off, I tried calling, to let them know it was not a good thing to do (laugh at people) but I was hung up on, and later told "we are to busy, call back later." What type of service is this? They could have at least listened, or tried to listen; shut off their microphone so that we did not hear.

Food:

Horrible drive thru, I was the only customer in the drive thru at 6:27 I pulled up after ordering just a portabello mushroom burger. I paid at 6:28, I know cause I kept looking at the receipt after the black guy who's name said antonio on the receipt said it's going to take less than 5 min. They always tell me to park to the side after any order I get. Finally it's the last time I'm letting them do that because it costed me an 11+ min. wait. I saw 3 other customers behind me park their cars too..and several others in the drive thru leaving with their food. One customer waiting after me left with no food speeding off almost causing an accident. The other behind that one left with the food from an employee bringing them it. I honked my horn and asked why are they being served first and I've been here for 10 min before them!. The tall longer dark hair guy in a hat mumbled off not answering my question and went back inside. Then I walked in. I asked where is my burger and it was like an echo through the place. They came up with it with it after a min. Of what I observed was confusion and they added no comments on their unexceptional service. Two people said "I added an "xtra" med fry for the wait", I don't even like the fries, the are cold and soggy every time, that's why I just wanted a burger by itself. I demanded a refund immediately! I wasn't even hungry anymore I was so upset. I pay for service as much as food. They took their time giving me a refund and asking around like a bunch of Amateurs. They even took my receipt knowing they screwed up in the assessment of this situation. I'm so upset that a bunch of adults cannot be competent enough to work for what America sees the fast food chain as the lowest form of education. Be warned, at least avoid this location. Oh by the way they stop serving frosties at 1130pm.