Wendy's, Phoenix, Arizona Restaurant Details

Food:

Out of date soda machine, you only have 4 options and none that are not a soda. Restaurant and bathrooms have a smell. Just not up to par with other Wendys in the area.

Food:

Terrible Services especially during 11am - 3pm. Very slow. Always messing up orders and running into each other. They ask you "Are you dining in or to go?" you tell them to go and they still give you a tray...even if the order took less than 1 minute and there's no line. they're Very forgetful. Sandwiches are thrown together, cold, cheese not melted...and i can tell there's a high turnover at this specific location. Since I've been in the area, I've noticed 4 new people that's not there anymore in a period of 3 months.

Food:

dining room doesn't open till 10 yet they offer breakfast.....wierd

Food:

I was here on a Friday night at 6pm. My burgers were ice cold and cheese wasn't even melted.

Food:

This location has fallen very far from the tree. Absolutely awful service. Hardly anyone was in the place, and the employees acted like it. One of the employees walked around the entire place touching walls and surfaces and in general being abnoxious and even brooming the floor before he was about to serve us food WITHOUT WASHING HIS HANDS. We watched him touch a dozen other surfaces and serve the drive through without washing his hands. It took us much longer than usual to get our food. All of the fries were mushy. This location has gone down the toilet. They were missing menu items and didn't tell us before our purchase. We had to remind them of the price difference to get a refund. I asked the cashier, "is that guy going to wash his hands, before he touched our food?" The cashier told him to wash his hands, and then proceeded to handle our food despite having his fingers all over the register and everything else. We will not be eating here again.