Food:

I AGREE WITH YOU Kei!! people need to chill...BEST WHITE CASTLE IN THE METRO!! Every time I go here the ladies working are friendly and they make the best White Castles everytime. call me crazy but when you have a square burger patty and a square bun, you think it would make sense to put them together in a square, well at this location they ACTUALLY DO THAT!! Every other white castle I go to I have to pull my buns apart and realign them to be a square. This is my Favorite white castle of them all. keep it up

Food:

horrible service!!! food is not right and service is really slow when they have 5 people working!

Food:

wait takes too long I can't wait 10 mins to get food in drive thru all it was was 5 burgers simple! ppl who can wait and don't have a job or a life good for you I can't wait and no one should wait that long.

Food:

I hate how critical people are. Acting like the world is a perfect place and that everything should go their way with no consideration for others. I eat here a lot considering I live near it, but of course I wait just like everyone else. They appear to be short staffed so it's understood. I usually see 1 person manning both front and drive through. Then one or maybe two people making orders. Sometimes I wait no more than 5 minutes others I wait 7-10, but unless I'm in a rush I don't mind. If I were in a rush or pressed for time I wouldn't stop anyway. They are usually polite considering what people in customer service, fast food or retail have to deal with especially in this location from people. People always expect people in these lines of work to be polite, but customers are often rude, disrespectful and talk down to folks. I work in Minnetonka and Lake Calhoun area both with different types of people, but have bad apples also. A message to people writing reviews... THE WORLD ISN'T PERFECT SO GET OFF YOUR HIGH HORSE.

Food:

def staff that are too busy talking to eachother to be able to do their job fire them all start over maybe even more the stores location horrible staffing