Young's Restaurant, Chicago, Illinois Restaurant Details

Food:

Ate here tonight. Food was very good, people nice and the place is very clean. We will be back.

Food:

Awesome all around. Orange chicken and chicken fried rice are real nice. Orange chicken has a good flavor with a small kick. Food is always consistent and on time.

Food:

Look, the food has been pretty decent. It's been good enough that I deal with the long delivery time, which has normally taken 60-75 minutes. However, tonight's order was the final straw. I placed the order online at 5:10pm. The deliver time was quoted for 60 minutes. I understand it's Christmas Day, but as another review states just within the past couple hours, they are not busy.

I recently called at 6:55pm and the order still hadn't left the restaurant. I was told the order would be leaving within the next 5 minutes. I gave it 15 minutes and called back at 7:10pm. The order still had not left. When I asked if I could get the order comped, the gentleman said, "you want to cancel order?" I clearly said "No", but he hung up anyway.

I immediately called back and was able to talk to someone else. They kept saying they were swamped and that they would get us our order in 30 minutes. It was already over 2 hours!! I expressed my concern for having to wait over 2 and a half hours and asked that my bill be comped. I was told they would not comp the order tonight. My jaw dropped. I couldn't believe they wouldn't do anything, except for sending me away without food.

There is absolutely NO reason for a restaurant to take this long. They are full of excuses and zero accountability for very unprofessional restaurant management. I'm easy going and am very understanding of restaurants that might get busy. Not only am I still hungry, but I'm insulted by the fact they kept lying to me and then hesitated when I asked to make sure I wasn't charged despite never getting food.

They have lost my business and I highly suggest to anyone reading this that you go elsewhere. This establishment does not deserve your business. Let's be honest, there are many Chinese restaurants in any given Chicago neighborhood. Go to any other Chinese restaurant and you will have a MUCH BETTER experience. I really hope the manager and/or owner responds to this because this should never happen. I'm going to find food now. Merry Christmas everyone, boycott Young's Chinese Restaurant!

Food:

Don't be put off if you don't see anyone dining in the restaurant! The vast majority of customers have delivery or carryout. Parking around there is a mess. You can always get a table there. The food is always so great. Not greasy and it isn't just 2 sauces. Their sauces are all complex and tasty. I've never had a less than stellar dish. Service is great and they have a full bar.

Food:

I am ordering food at that restaurant for 6 years. Combination Fry Rice with Egg Drop Soup , Mongolian Chicken are my favorite. Their menu has different choices of veggi or regular or spicy plates. Inside is neat and crew are very professional, they are the same for many years and food still the same for many years, I love that place and recommend it to my friends.