Yuki Hana, Chicago, Illinois, Asian Restaurant Details

Food:

Zagat reviews are compiled from individual user reviews.

Food:

The sushi is alright but I prefer sushi para! But the service is beyond terrible! The management is rude and does not know customer service! I will not being going to this establishment anymore!

Food:

I don't even know where to begin. Terrible service, food was just ok and attitude from the server as soon as we walked in the door. My son was so afraid of the server he wouldn't even eat. Had to leave after paying $50 for one plate of sushi and a drink. Many better sushi places nearby.

Food:

Food was delicious!!! Very good price. I like the owner(I guest she is) she always nice to me and my boyfriend. One time i came early and the sushiman serve my food. He was so nice and very police. I love this place and always pick to come here if compare with other place around here.

Food:

Delicious sushi! Whenever we are craving sushi we drop by during happy hour for $3 plates. It is cheap but sure doesn't taste that way!

Food:

Posting a review because of such a bad experience I had today. Food was great, but the owner need to reconsider having a grumpy lady as the waitress/manager. Before reading, (All you can eat is only 2 hours long, fine printed on the menu). We came in at 7:40 P.M.

We had a group of 7 people, 3 of which wanted All you can eat Korean BBQ. The 4 of us wanted all you can eat sushi. The other 3 that had Korean bbq had a fair amount of meat/food.

We had about (7 rolls and 20 nigiri.) and couple of appetizers. 1st plate came pretty fast, the appetizers came in a few minutes and the sushi came 10 minutes later. 2nd plate, it took about 10-15 minutes for our appetizers and another additional 30 minutes for our sushi. We were about to order our last plate of nigiri at around 9:15PM after waiting for a waitress for about 20 minutes. At around 9:20, a waitress came and took our order. And at 9:30 we received our check(we did not ask for the check, she just came and mumbled "1 hour 30 minutes).

At that point, we're like "okay... Maybe she put our last order in.. since we ordered it way before the 2 hours and there's 20 more minutes to spare." We asked her about it and she said, "you placed this order after 1 hour and 30 minutes, you don't get the order." and something about all you can eat is only 1 hr and 30 minutes, you get to sit the additional 30 minutes. Needless to say, we were pretty mad. We left unsatisfied and still had room for more food.

Also, it took 15 minutes for the waitress to bring out raw meat for our friends that had kbbq.
She was obviously stalling time.

1.) Bad business practice, fine printed 2 hours for all you can eat. But waitress says otherwise.
2.) Stalling time on our food so we don't get our moneys worth. (from what I see, there was about 6 tables with customers. It was busier the first half of the hour we were there, and we got our food within 15 minutes)
3.) At other restaurants, we probably wouldve ordered 4-5 times within the hour. But two times? That is unacceptable.
4.) If we were to spend $120 on individual sushi/rolls, we would've had a LOT more than what we ate.

Todays service is UNACCEPTABLE. I've recommended many friends to go to your place Moog and I'm starting to regret it.