Food:

Got a bad delivery to my house and my 72 year old father paid for it without knowing and they refused to take the food back and give refund when I got home and called them 15 minutes after the delivery....rip off company ....modern day thieves with retarded restaurant staff .....the driver was very nice and gave me a refund from his own pocket because the restaurant does not accept returns

Food:

I love this place, I've been going here since I was a little girl and it's where we always order from on holidays and birthdays. Its affordable, the staff is friendly, delivery is quick. I recommend the honey garlic chicken, and pork fried.

Food:

Egg rolls and honey garlic chicken are excellent and highly recommend. Egg drop soup and fried rice were bland.

Food:

HORRIBLE!!!! I've been ordering and eating at this place for 20+ years and every time I order I eat the same exact thing. Today I placed my order and the person that took my order got it wrong.He insisted that it was my fault because I ordered the wrong thing. First of all I DON'T like vegetables and second I always order the chicken lo mein. Refused to send me what I ordered. Wanted me to pick it up. Insisted that it was my fault. Solution, I will never eat from there again and I will never refer anyone to their restaurant again. Maybe if he would have offered to solve the problem and NOT argue with me I'd have a different opinion. Total bad business.

Food:

"HORRIBLE COMMUNICATION - DELIVERY"

I placed an order for delivery the lady taking the order was so busy placing me on hold that she did not ask if my credit/debit card was flat surfaced or imprinted.
I waited 40 minutes for my order just for the delivery guy to arrive and tell me he cannot take my card because he could not make an imprint of the flat surface TD bank card i own. He asked for the food back said it was policy i was so upset but it was not his fault it was the fault of the lady taking orders.
I checked my account right after to make sure I was not charged AND I WAS!!! so basically if all the money I had on my account was just spent on food i didnt obtain i would starve tonight because of bad communication.

The food was amazing the first time I tried it but right now as i write this review hungrily awaiting papa johns that has no problem using my flat surfaced card i second guess ever supporting their business.

-There was no work around so basically you leave an unhappy hungry customer who also was charged with the opinion that your business lacks customer service skills!