Zaxby's, Jacksonville, Florida Restaurant Details

Food:

Hectic, but often worth it. If you can, order online.

Food:

While I still consider this place "food", it has gone downhill considerably in the past year or so. Whereas the food used to be fresh, the management seems to be fit to pre-stage food in such a way that the "food" you get will consistently be sub-par compared to any other Zaxby's on the face of the planet. It's terribly inconsistent (for example, an order of wings will simultaneously contain both overcooked AND undercooked wings in the same box) appetizers that may or may not be entirely cooked or cooked in oil that is too cool, and service so rushed that the food is shoved in your face as fast as possible, drink lids loose (leading to many a wet lap), with the express goal of getting you out of the line as soon as they can. Throw in Janelle's absolutely deadpan, predictable and unfriendly "Welcome to Zaxby's on JTB this is Janelle how can I help you.." This, compared with the weakest "hot" wing sauce on God's green earth make this a perfect example of what goes wrong when you sacrifice quality for speed.

Listen, I understand that this is a high volume store, but SLOW DOWN and FOCUS ON QUALITY AND CUSTOMER SERVICE.

Food:

Really bad. Tastes awful

Food:

Awesome food. The chicken is really good.

Food:

The sandwich is soo tiny I was surprised how small it is comparing to the picture. The cost of just the sandwich is abt $6 . And they charge u for sauces