Zozo's Ristorante, Reno, Nevada Restaurant Details

Food:

Every time they impress me more. I have been here for lunch several times, and dinner. Food is always excellent, and the garlic bread is a buttery perfect (for me) with a light crisp. Bow tie pasta with chicken or sausage is the BOMB! Tiramisu is one of the top two in Reno, and the wait staff have always been fast and courteous. The salad with a meal is small, but it balances with the fact the servings are large.

Food:

Wow!!! This is Italian at its best. Just a great place!!! Everything was excellent! They even had Icky :D We will be back very soon! Thanks!

Food:

Went there for dinner. I ordered chicken risotto. Waitress brings me chicken marsala. Looked good so I thought I wouldn't start anything and just eat it. My husband says didn't you order chicken risotto and the waitress was standing there. I said yes and the waitress rolls her eyes and walks away. Not my fault you can't hear. I ate it anyways. Was ok. Just pretty mad because she screwed up and makes it look like I ordered the wrong thing. Listen up girl. Customer is always right. Won't be back!!!!!!

Food:

Too much sauce. The veal of zozo's is drenched with a brown sauce that is just to much. It's my fault for going to an italian place and not ordering pasta. Bad customer. But even the cheesecake was swimming in raspberry sauce instead of being decoratively designed with it. Come on guys, just because you are established doesn't mean you don't have to try. Especially after I talked the place up to my guests after not being there for a few years. Last time you even got rave reviews from my New York Italian mother. This time it was two tumb tumbs before bed. Calamari was yummy.

Food:

Won't be coming back for a third time. The first time my husband and I got take away and the spaghetti and meatballs was mediocre at best, the garlic bread was soggy and the salads were laughable. I figured it was probably due to the take out getting too soggy on the way home, so I decided to give them another chance since a coworker said they go there all the time for dinner and I should try dining in. Big mistake! The first problem was our waiter, Lupe, could not answer a simple question from my friend of what he would suggest between the two entrees she was considering, his response was a bored, they're both good. (The chicken marsala was in fact bland.) Then we asked about the rigatoni and sausage entree that lists mild or hot, but didn't indicate if that was referring to the sausage or something else (possibly the sauce) and instead of answering the question he said so you want the rigatoni and sausage, I asked the question again slightly louder in a different way and his response was we only have the one kind of sausage. (If that's the case it shouldn't be listed on your menu as an option.) I decided to order the rigatoni with sausage despite this since rigatoni is one of my favorite pastas. What I received however was penne with sausage. I called the waiter over and asked if they mixed up my order and I was informed that no that was the rigatoni and sausage. I told him that it wasn't and this is penne, to which he responded oh well we don't have the large ones. I looked around to make sure I was in fact in an Italian restaurant and indeed I was, so I said well then this isn't rigatoni and sausage. (Again if you don't have rigatoni and sausage change the menu, or at least inform the customer upon ordering. I would not have ordered it had it listed penne.) He then got pissy and thrust a menu at me and said I'm not arguing with you that's why I'm allowing you to substitute something else. Allowing me! I don't think so! I told him to take the food away and I wouldn't be ordering anything else from them. For the love of god you are an Italian restaurant know the difference between pastas! Had the owner, manager, etc. come over I might have considered giving them another chance, but at no point did anyone come over to apologize for the mix up, nor did they bring the extra garlic bread that my friend asked for. They then charged me for the soup I ate, which I would have paid for without any annoyance again had someone come over and apologized. This is unacceptable! You are a restaurant and you should treat your customers with respect. I would suggest perhaps some training for your waiter on proper serving etiquette, although not sure that his attitude can be overcome.